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Music Intranet - Computing Overview

Follows are some resources for departmental computing:

 

 

  1. Apple hardware problems – if you’ve purchased a computer from the bookstore and it is still under warranty (or Applecare coverage), you can visit any Apple Store for repairs (best to make a reservation at the “Genius Bar”).

  2. Other hardware problems – If you purchased from the bookstore, contact them directly.  The bookstore works with various repair vendors that will take repairs on contract.  Otherwise, contact the vendor from where you purchased the computer.

  3. For all other issues, please use our Computing Support Request form.

  4. Studios and Labs

  5. Calendar and Event Management System (EMS)

Information for Guests

WIFI

Guests may use the "UCSD-Guest" WIFI for web, ssh and secure e-mail applications. Select the "UCSD-Guest" from your wireless device, open a web browser and agree to the terms.

For more information on the Guest WIFI, see Using Wireless as a Guest at UC San Diego.

Ethernet

Hardwired ethernet is available in the CPMC, WLH and Mandeville buildings. To access this, your device must be registered. To ensure that we have all of the information to register your device, please fill out a Computer Support request.

Note that registration can take up to 2 business days to complete.

Once registered, your desktop computer or laptop can be configured for DHCP.

If your computer receives a dynamic IP address which appears as 172.16.x.x, then your computer is not properly registered. You will, however, be able to access UCSD resources (such as on-campus web and e-mail servers).

 

Networking

As part of the Next Generation Network at UCSD, computers in UCSD offices or labs may connect to the UCSD network and the Internet. Users must follow UCSD usage policies in order to retain connection privileges.

All computers connecting to the UCSD network must be registered. You can register your computer yourself through the Network Operations EtherForm.

You will need to specify the subnet.

The CPMC subnet is: 132.239.47.x
The Warren subnet is: 132.239.167.x
The Mandeville subnet is: 132.239.234.x

Ethernet

The Department of Music supports ethernet to all Faculty, Staff and Graduate student offices. Most offices have active ethernet. If you need for an ethernet port to be activated, please fill out a Computer Support request.

Once registered, your desktop computer or laptop can be configured for DHCP.

If your computer receives a dynamic IP address which appears as 172.16.x.x, then your computer is not properly registered. You will, however, be able to access UCSD resources (such as on-campus web and e-mail servers).

Wireless

In addition to the traditional wired Ethernet, Network Operations and ACT have deployed a wireless network in many public locations throughout the UCSD campus.

Passwords

The Department of Music is served by 2 servers:

  1. MUSIC” – Linux e-mail, mail lists, web and SQL database server.
  2. MUSICBIZ” – Mac OS X fileserver, Filemaker Server, and calendar server.

Depending on their needs, faculty and staff may access one or more of the above servers in order to take advantage of the following services:

    1. File service – centralized file storage which is regularly backed up
    2. E-mail – All @music.ucsd.edu addresses and mail lists are served from within the department.
    3. Web – The Instructional WWW Developement Center supports all web for instruction. They support WebCT as well as web space for courses. Faculty and TAs are encouraged to use WebCT and it provides a standard look, automatic links into campus directories and the potential for a history of course information from one year the next.If WebCT does not suffice, IWDC can also provide plain-old web space. If IWDC’s services are not sufficient, contact support@music.ucsd.edu for access to departmental resources.Faculty, Staff and research organizations can post web content on the music.ucsd.edu. The URL will appear in the form of http://music.ucsd.edu/~username. To obtain space on the music server, fill out the Computer Support request form. You will receive account information which will give you FTP access to the web server. If you have unique web requirements or require assistance with building your web pages, contact UCSD’sIWDC.
    4. Access to departmental databases (either SQL or Filemaker)

To change your server passwords, contact support@music.ucsd.edu.

Software

Obtaining Software & Licenses

The Music Department does not maintain any library of “extra” software licenses. For the most part, the best deals will be through the campus bookstore.

UCSD has site license discounts on some software (including Microsoft Office, Filemaker and Eudora for Mac OS9, Mac OSX and Windows). view the Software Distribution website and fill out a Computing Support Form to purchase electronic versions of these packages or to request software for any of the computers in the studios.

Backups

The Department of Music administrative file servers are backed-up and scanned for viruses on a regular basic. Store important files on the file servers. The “Users” folder (on Mac OSX) are backed-up on staff Macs weekly.

While the department does not, currently, support regular backups of Faculty or research computers desktops or laptops, the computer support staff can assist with installation of backup devices and one-time archives to CD or DVD. At the beginning of each academic year, we purchased a large batch of external hard disks to help with your backups. If you would like like a disk or other backup assistance, fill out a Computer Support Request.

Websites

The Department of Music is served by 2 servers:

  1. MUSIC” – Linux e-mail, mail lists, web and SQL database server.
  2. MUSICBIZ” – Mac OS X fileserver, Filemaker Server, and calendar server.

Depending on their needs, faculty and staff may access one or more of the above servers in order to take advantage of the following services:

    1. File service – centralized file storage which is regularly backed up.

 

    1. E-mail – All @music.ucsd.edu addresses and mail lists are served from within the department.

 

    1. Web – The Instructional WWW Developement Center supports all web for instruction. They support WebCT as well as web space for courses. Faculty and TAs are encouraged to use WebCT and it provides a standard look, automatic links into campus directories and the potential for a history of course information from one year the next.If WebCT does not suffice, IWDC can also provide plain-old web space. If IWDC’s services are not sufficient, contact support@music.ucsd.edu for access to departmental resources.

      Faculty, Staff and research organizations can post web content on the music.ucsd.edu. The URL will appear in the form of http://music.ucsd.edu/~username. To obtain space on the music server, fill out the Computer Support request form. You will receive account information which will give you FTP access to the web server. If you have unique web requirements or require assistance with building your web pages, contact UCSD’sIWDC.

 

  1. Access to departmental databases (either SQL or Filemaker)

To change your server passwords, contact support@music.ucsd.edu.

Servers

The Department of Music is served by 2 servers:

  1. MUSIC” – Linux e-mail, mail lists, web and SQL database server.
  2. MUSICBIZ” – Mac OS X fileserver, Filemaker Server, and calendar server.
  3. MusicProd” – Mac OSX Production support
  4. MusicStream” – Mac OSX Quicktime Streaming server

Depending on their needs, faculty and staff may access one or more of the above servers in order to take advantage of the following services:

    1. File service – centralized file storage which is regularly backed up.
    1. E-mail – All @music.ucsd.edu addresses and mail lists are served from within the department.
  1. Web – The Instructional WWW Developement Center supports all web for instruction. They support WebCT as well as web space for courses. Faculty and TAs are encouraged to use WebCT and it provides a standard look, automatic links into campus directories and the potential for a history of course information from one year the next.If WebCT does not suffice, IWDC can also provide plain-old web space. If IWDC’s services are not sufficient, contact support@music.ucsd.edu for access to departmental resources.

    Faculty, Staff and research organizations can post web content on the music.ucsd.edu. The URL will appear in the form of http://music.ucsd.edu/~username. To obtain space on the music server, fill out theComputer Support request form. You will receive account information which will give you FTP access to the web server. If you have unique web requirements or require assistance with building your web pages, contact UCSD’sIWDC. Graduate students should use “iMusic1.ucsd.edu” for web service (Contact ACS for information on that server).

  2. Access to departmental databases (either SQL or Filemaker)

To change your server passwords, contact support@music.ucsd.edu.

Printing

Departmental printing is supported for Mac OSX, Windows and Linux systems for Faculty and Staff to the printer in the Mail Room or in the WLH printer closet.

The department also supports 5 staff printers – one of which is color, and a large-format laser printer for Graduate instructional work in the Grad Composition Studio.

If you are printing multiple copies (especially in color), consider using Imprints – the quality is better and and the cost is less.

Follows are the steps to connect to the HP4350 Faculty/Staff printer in the mail room:
  1. Ensure that you are on the UCSD-PROTECTED WIFI or plugged in to ethernet. Check that you are online (e.g. can connect to Google via a web browser)
  2. Open System Preferences -> Print & Scan
  3. Click the “+” below the Printers list
  4. If you see “CPMC HP LaserJet 4350″ in the list, click on it then on the “Add” button
  5. If not, click on the “IP” icon at the top. Enter “cpmc-printer01.ucsd.edu” in the “Address” field and “HP Jetdirect – Socket” in the “Protocol field. Then click the “Add” button.

 intranet_printing

Contact support@music.ucsd.edu for printer configuration information.

Scanning

As of 2009, facilities for scanning are not provided by the Department.

  1. Staff can see Becky in the front office for special projects
  2. USB scanners can be purchased at the bookstore for around $100
  3. Grad students may use the scanner in the TA office, 2nd floor of CPMC
  4. Promotional materials may be scanned in the Publicity office – see Dirk
  5. Imprints provides cost-effective scanning to PDF format including character recognition

Campus Computing

Security and Viruses